Using strategic experience design to connect the dots between data, innovation and value

About me

Driving positive outcomes through fast paced experimentation.

I’m a hands-on digital product designer and leader with deep experience in digital strategy, service design, UX, UI, branding, and digital communication—on both agency and client sides.

I thrive on turning complex challenges into intuitive, insight-driven experiences that shift customer behavior and deliver real value. Whether I’m leading teams, running workshops, or diving into research and prototyping, I bring a user-centered mindset to every phase of the design process.

Fenton Butcher

Digital Product Design & UX Lead

Facilitating change

I use a combination Service, Experience, and Behavioural design techniques to run discovery workshops and unpick the root cause of a problem before thinking about any solution. Combined with new Ai driven workflows I can streamline research analysis and understand where to focus our attention at speed without lack of quality.

Thinking differently

Finding the space for creativity and deep thought through collaboration and workshops leads to more innovative solutions, brings teams closer together and creates bonds that help improve the work that we create.

I use metric driven insights to understand the right problem to solve and show game-changing value.

“Fenton simplifies complexity into experiences that feel nothing short of obvious.”

— Marina Suholutsky, Product Owner, IBM